Terms and conditions
Terms and Conditions
Please read these Terms and Conditions carefully before using our website. By accessing or using our website, you agree to be bound by the provisions set out below and to use this site for lawful purposes only and in a manner consistent with any and all applicable law and regulation in any country in which you access this site. If you do not agree to be bound in this way, do not continue to access or use our website. We may modify these provisions at any time. Any such modifications are effective immediately from the time they are included on our website. You agree to review these provisions regularly to ensure you become aware of any modifications to them.
The internet is not a secure medium and privacy cannot be assured. We cannot accept any responsibility for any harm or damage you may experience or incur by sending personal or confidential information to us over the internet or if we send you such information at your request.
If you choose to give us personal information via the internet we may need to correspond with you, for example, to let you know how we will use such information. If you inform us that you do not wish to have this information used as a basis for further contact with you then we will respect your wishes.
Please note that contracts may not be concluded by us by email.
Please note that any email sent to or from us via this website and any attachments will not be encrypted. They may therefore be liable to be compromised. This is an inherent risk in relation to email.
We do not, to the extent permitted by law, accept any liability (whether in contract, negligence or otherwise) for any external compromise of security and/or confidentiality in relation to transmissions sent by e-mail.
Cookies are software applications which are placed onto the hard drive of your computer by websites. The aim of a cookie is to track a user's navigation in the website and store the information on the user's hard drive. This information should make your website visits more productive by storing and using information on your website preferences and habits. They do not identify users personally but they do identify each user's computer. Your browser software can choose whether or not to accept cookies and most browser software is initially set up to accept them.
We may offer cookies to you to improve our website and to deliver a more personalised service. Cookies may enable us to estimate usage patterns, to speed up your searches and to recognise you when you return to our website. You should ensure that your browser software is set not to accept cookies if you do not wish to receive them.
Data protection and privacy
Information we may collect from you
We may collect and process data (including sensitive personal data, if you have given us permission to do so) about you including, but not limited to, information you provide:
- by filling in forms on our website
- when you contact us
- when you respond to surveys
- when you subscribe to receive e-mail updates from us
- by way of cookies, such as details of your visits to our website and resources you access.
We will comply with the requirements of all relevant data protection legislation in force from time to time. In particular users may request a copy of any personal data held by us about them upon written application. Please note we reserve the right to charge the current statutory fee for providing such information. If you believe that any personal information we hold about you is incorrect or incomplete, please contact us immediately. Any information found to be incorrect will be corrected promptly.
We intend to manage any information learned about you in an ethical manner. It will only be used for our internal purposes. If you have opted to provide us with information about yourself, we may use this information to:
- contact you by email or other methods of communication to provide you with
- details of our services or send to you bulletins which we believe may be of interest to you
- ensure that content from our website is presented in an effective manner for you and for your computer
- allow you to participate in any interactive features of the website
- notify you of any changes to our services and website.
We will not pass information we hold about you to any organisation outside RTRP Ltd.
If you do not want us to use the information in this way, please contacts us at:
We do not collect or compile personally identifying information for dissemination to third parties for consumer or business marketing purposes. We do not sell databases or personal information to third parties. We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply these Terms and Conditions.
We can follow your navigation through our website and identify the web pages which you visited. We may use such information to build statistics on users of our website for our own use and for the use of third parties.
To our site:
You may link to our website homepage from a website owned and controlled by you in a way that is lawful and does not damage our reputation or take unfair advantage of it. We may withdraw linking permission without notice.
You must not use any link to our homepage to suggest any association, approval or endorsement by us.
You must not frame our website on any website.
From our site:
We do not accept any responsibility for the information practices of a website you are able to access through a link on our website. We make no representations about any other websites which you may access through links on our website.
The inclusion of a link to a third party website contained on our website does not mean that we endorse that third party website.
A third party website accessed from a link on our website is independent from ourselves and we have no control over the content and/or management of that website. You view and rely upon the contents of any such third party website at your own risk. We accept no liability to you for the contents of and/or information on any third party website.
We shall have no liability to you for any loss or damage you may suffer if you enter into any contract as a result of viewing a third party website linked to our website.
We do not guarantee that any links to third party websites contained on our website will function correctly.
Forums, notice boards and chat rooms
Any notice boards and/or forums or other similar communication channels must not be used by you to upload, distribute, publish or otherwise disseminate any material which is or may be libellous, defamatory, obscene, pornographic, abusive, illegal, invasive of any privacy and/or publicity rights, infringing of any third party intellectual property rights, criminal, in violation of any law or which is otherwise objectionable.
Any material you upload, distribute, publish or otherwise disseminate via our website will be non-confidential and non-proprietary. We have the right to use, copy, upload, distribute, disclose, publish or otherwise disseminate any such material to any person for any purpose. We have the right to disclose your identity to any person who claims that any material you upload, distribute, publish or otherwise disseminate via our website infringes their rights.
Any notice boards and/or forums or other similar communication channels must not be used by you to upload, distribute, publish or otherwise disseminate any material which is or may be libelous, defamatory, obscene, pornographic, abusive, illegal, invasive of any privacy and/or publicity rights, infringing of any third party intellectual property rights, criminal, in violation of any law or which is otherwise objectionable. Any material you upload, distribute, publish or otherwise disseminate via our website will be non-confidential and non-proprietary. We have the right to use, copy, upload, distribute, disclose, publish or otherwise disseminate any such material to any person for any purpose. We have the right to disclose your identity to any person who claims that any material you upload, distribute, publish or otherwise disseminate via our website infringes their rights.
Any views expressed on any notice board, forum and/or chat room are not the views of RTRP Ltd but the views of the contributor of that material.
We may remove any material from our website at any time.
We are not able to continuously monitor the material relating to any notice board, forum and/or chat room. If you think that any material on any notice board, forum and/or chat room is offensive, infringes your rights or is otherwise inappropriate please contact us immediately.
All website design, text, pictures, graphics and the selection and arrangement of them and all software compilations, coding, underlying source code, software and all other material on this website are copyright RTRP Ltd unless otherwise acknowledged. ALL RIGHTS ARE RESERVED.
Infringement of our copyright in this website or the materials associated with this website may lead to criminal and/or civil sanctions in the UK, US and other countries.
Permission is granted to you to electronically copy and to print hard copy portions of this website for the sole purpose of using this website as a research and information resource provided you agree not to change and/or delete any content, web design and/or layout contained in that material and acknowledge us (and any identified contributors) as authors of such material. Any other use of materials on this website including modification, distribution, or republication are strictly prohibited.
If you copy, print or download material from our website in breach of these Terms and Conditions, you must immediately cease to use our website and erase, destroy and/or return any unauthorised materials to us.
If you believe that any content of our website in any way infringes intellectual property rights belonging to you or any third party, please contact us immediately.
Please note that viruses and similar destructive programs are an inherent risk of communication via the internet.
We will use our reasonable endeavours to prevent contamination of any material sent to you with any virus or similar destructive code.
We do not, to the maximum extent permitted by law, accept any liability for any virus or similar destructive code which computer equipment and/or software used by you may suffer as a result of your accessing our website and/or any other communication via the internet between you and ourselves.
It is your responsibility to scan what you choose to download from our website to ensure that it is free of such items as viruses, worms, trojan horses, logic bombs and other similar destructive code.
You must not introduce any viruses, worms, trojan horses, logic bombs or other similar destructive code to our website, attempt to gain unauthorised access to our website, the server on which it is stored or any server, computer or database connected to our website, nor attack our website using a denial of service attack. To the extent that you do any of these things, we may report such activities and disclose personal data relating to you to any relevant law enforcement agency.